Incident & Accident reporting & investigation 事故报告和调查

       Accident 意外事件

       Unplanned, uncontrolled event leading to actual or potential injury, damage or loss

       意外的,不可控制事件导致实际已经发生或可能发生的人员伤亡或财产损失的事件

       Accident consequences 意外事件的后果

       * The injured person 对受伤的人

       * To you 对你

       * The games 对比赛

       * Others 其他

       Accident consequences 意外事件的后果

       * Ensure you know 确保你知道

       What to report 报告内容

       How to report 如何报告

       * You need to know 你需要知道

       Types of outcomes to be reported 报告结果的类型

       Procedures for reporting 报告的程序

       Accident investigation 意外事件的调查

       * Incident Report Cards 事件报告卡

       * Cards dropped off during checkout or hand delivered immediately (serious matters)

       在下班前把卡放在指定处或在遇到较严重事件时立即上交

       * VCC will call Risk Management when:

       以下情况VCC需致电给风险管理处

       -injured person is taken to Hospital

       受伤人员被送往医院

       -property damage loss over $500

       财产损失超过500元

       * Risk Management will investigate and inform insurers. 风险管理处应开展调查并通知保险公司

       Incident investigation - facts事件调查-事实

       * WHO? 谁

       * WHERE? 地点

       * HOW? 事件的情况

       * WHEN? 发生的时间

       * WHAT? 什么事

       * WHY? 原因